In addition, under Universal Serial Bus Devices there are multiple file listings for Apple Mobile Device USB Composite Device and Apple Mobile Device USB Device. There are 6 drivers files listed under Portable Devices/Apple iPhone. Is this correct? I was expecting something a little more Appley.Äriver is not called MTP USB Device. Looking for iTunes on your Mac The iTunes app is no longer available on Mac. If Check for Updates isn't an option in the Help menu, then you downloaded iTunes from the Microsoft Store. Follow the prompts to install the latest version. It says it it the most recent and is listed as MTP USB Device. From the menu bar at the top of the iTunes window, choose Help > Check for Updates. In addition I went into Device Manager to check the Driver for iPhone. I reran diagnostics and got the same result. I went into Services and made sure Apple Mobile Devices Services is running, made sure it was set to Automatic, and stopped and restarted it. When I run the diagnostics in iTunes I now get a red mark beside "iTunes Helper is not running". However my phone is still not recognized by iTunes and, I can no longer see my iPhone as a drive in File Explorer. Thanks, I think your suggestion got me some things but also took things away.Äownloading from Apple did get Apple Mobile Devices Services add to Services & Bonjour is now present.
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